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Question

Status: Closed Points: 125 Time: 15:26 - Oct 24, 2008  

theDude

Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location

I get this error when I open outlook, and none of my folders are visible in outlook:
"Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location"
I have tried to repair the outlook.pst file several times with scanpst, but it doesn't help. The error doesn't go away and I don't know what to do now.
My pst file is more than 3 gb big, but I can't even access it to delete something if that is the problem.
Can anyone help out with this?

Answer Discussion
Tutorials

 

Garso22

Date:: Oct 28, 2008

Time:: 18:28

Some options, depending on your situation.

Have you tried restoring your computer to the last time your remember being able to access your mail?

If your mail is on a server have you tried deleting your outlook profile from the computer and reinstalling it?

Have you done a virus scan on the pc?

Also, this thread may help you out:

http://www.pcreview.co.uk/forums/thread-...

theDude

Date:: Oct 30, 2008

Time:: 02:14

Thanks, Garso22 for your response.
I found out that the issue wasn't as complicated as I thought.
I had changed the folder for my email to another location, but for some reason it had switched back to the original outlook default location. So while I was repairing the pst file i thought was the bad one, actually it was loading the file from another location and obviously my repairs didnt have any effect at all.
Although your answer didn't really give the solution, i'll hand you some points anyway for taking time to respond to this.

sales12

Date:: Apr 08, 2011

Time:: 04:31

IMPORTANT: After you have pointed Outlook to your new “Data File” via the “Data File” tab.
1. Choose “E-mail Accounts” / “Accounts Settings”.
2. Click the the “E-mail” tab.
3. Look for “Selected account delivers new messages to the following location:”
4. Look for the “Change Folder” button. Beside it you must see a nominated Inbox and path to the selected data file folder. (If there is not shown any email account/folder and path, then Outlook will continually generate various different and confusing error messages such as "Outlook data file cannot be accessed. Repair/reinstall office...” & “Cannot display the folder. Microsoft Outlook cannot access the specified folder location.”) If an “Inbox” folder and path is not shown do the following:
5. Click the button: “Change Folder”.
6. In the “New E-mail Delivery Location” dialogue box, browse for the “Inbox” in your Outlook data file (or create new data file/folder).
7. Click “OK”.
The path to the selected data file should now be shown beside the “Change Folder” button.
Notes: For multiple accounts:
Choose a different folder WITHIN the Outlook datafile, click apply, and then change the delivery location back to the preferred “Inbox”.
If this does not work, Create a new, dummy PST file using the same Account Settings window and “Data Files” tab. Add a new temporary PST file. Then go back to step 4 above where you change the folder to where the selected account saves its email. Choose the PST that you have just added. Then click OK. Immediately go back into that dialog and change the folder location back to the original PST. Do the same for each account, then once done, remove the temporary PST.
If this does not work, you may have to delete and create/add a new e-mail account(s). In the “Account Settings”, select “New...” within in the “E-mail” tab. Select “Manually Configure Server Settings...” and in the “Internet Email” settings box you will see in the lower right corner, "Deliver New Messages to:" “New” or “Existing” Outlook data file. Select “Existing Outlook data file”. Browse to your file location and select your data file.
***********************************
Notes: For Exchange accounts:
If you getting an error on an Exchange account. Go to your Outlook ost and pst files folder. Delete the Exchange OST file and the OBI files. Then re-start Outlook.

Question Answered

This question has been closed, and points have been rewarded to the following experts:


Garso22: 25
theDude: 100

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