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Question

Status: Closed Points: 75 Time: 01:27 - Dec 16, 2009  

courtshrumster

Computer runs at 100% and is painfully slower than ever. Help!

I have a HP Pavilion zd8000 with Windows XP and recently it has been running slower than ever. We had found a few trojans on it previously and thought we had it taken care of (they were removed). We installed Norton Anti-Virus and it hasn't found anything yet but it has taken 4+ hours and is still scanning. Opening any programs takes at least 5+ minutes and the fan is always running. Even idle it runs at full speed.

Please let me know if there is any other details I can provide to help make solving this easier.

I truly appreciate any help I can get!
Thanks!

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Tutorials

 

rmantingh

Date:: Dec 16, 2009

Time:: 03:27

First try to find out which processes are involved:-
1) Stop all your own running processes including the virus scan you started (or wait until it has stopped).
2) Start Task Manager by right-clicking on an empty area on the Task Bar and selecting "Task Manager" from the pop-up menu.
3) In Task Manager select the "Processes" tab
4) Click twice on the header of the CPU column (this sorts all processes by CPU usage - higher ones first)
5) Write down the processes that use most of the CPU
6) Send it to us or alternatively do a search yourself on the Internet for any possible problems with those processes.

The most likely causes of high CPU are:-
- A malicious program (virus/trojan) has infected your system
- A valid program is running and has a bug that causes high CPU
- A valid program is running and simply uses a lot of CPU to complete its task

Good luck,
Ruud

Lynette

Date:: Dec 15, 2010

Time:: 02:01

You can use safe mode to fix it.
http://www.keep-pc-clean.com/fix-system-... The safe mode is diagnostic mode of a computer operating system. If encounter emergency of Windows system, you can start Safe Mode and fix it.

Somylove

Date:: Dec 23, 2010

Time:: 01:55

Actually most times there is no need to rebuild or reinstalled your PC windows system, what you need is a PC protector. Tuneup360 is good choice, you just need to click one big “fix now” button and get your computer fixed at once.

sharon ab

Date:: Dec 24, 2010

Time:: 05:40

My pc's browser is quite slow, which always drive me crazy, I want a program to solve the problem, several days ago my friend recommend me a software tuneup360, now I'm waiting for the result. do you guys have any recommendation?

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This question has been closed, and points have been rewarded to the following experts:


rmantingh: 75

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