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Question

Status: Closed Points: 25 Time: 10:28 - Nov 05, 2007  

albenapashova

Definition for "new users"

Based on the users' engagement (open rate) with the email channel we have developed several main categories. Along with the active and inactive users we have a category of what we call "new users". People that have registered but have not received any emails yet.
Is there an industry standard definition for this type of users?

Thanks.

A.

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nidhi

Date:: Nov 19, 2007

Time:: 08:08

Not that I am aware. Every project/client/app that I have worked on describes new users depending on the application.

A new user may be someone who has just created an account and may not have used the system yet or just enquired - like in your situation.

A new user may be someone who has started to use the app but has not done a certain portion of work to verify that they have used the system and are comfy with it.

It could also be defined on dates.

Basically I think its down to you to define a new user on how you see it fits into your system.

admin

Date:: Mar 04, 2009

Time:: 10:00

The question looks to be abandoned by the user who asked it. If no action is taken within 2 days, a Quomon Moderator will consider closing the question and distributing the points.

The Quomon Team

admin

Date:: Mar 10, 2009

Time:: 14:07

The question has been closed.

The Quomon Team

Question Answered

This question has been closed, and points have been rewarded to the following experts:


nidhi: 25

You're welcome however to comment or give additional information or if you wish, you have the ability to write a Tutorial in the Tutorial Area.

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