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Question

Status: Open Points: 75 Time: 00:54 - May 16, 2009  

acer231

My computer will not talk to my HP 1210 printer. It was working fine

My HP PSC1210 was working fine until it all of a sudden quit and gave me a "paper jam" error. I removed the access cover and found NO jam or any other problem. Restarted the printer...the error would not clear. I finally had to uninstall and reinstall the printer to clear message. Wlould not print test page or any other print job. Print job just displayed in que and message in printer info window showed "printing" but nothing was printing. When I tried to cancel documents the message would change to deleting, but wouldn't clear que. I would have to restart computer to clear the message. The HP web site was useless when I looked for drivers to reinstall all it said was to use the built in drivers in Vista.

Answer Discussion
Tutorials

 

acer231

Date:: May 16, 2009

Time:: 02:41

I was able to resolve my problem by uninstalling ALL printer drivers. And reinstalling only the PSC1210 printer. I still ocassionally get the "paper jam" error and have to uninstall and reinstall to clear it.

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