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Question

Status: Open Points: 75 Time: 08:22 - Apr 11, 2008  

laqab

MS Word/Excel/Powerpoint freezes momentarily when a Menu function is called

Hello Experts, Please help me with following situation.

When I am running any MS Office Suite product, Word, Excel etc. and need to call a function from the Menu i.e. Save, Open, or any other function from the Menu, the program freezes for upto 2 minutes. It consumes all my CPU resources during this time. I pwd protected an excel file, but had to cancel it because everytime I tried to open the file I had to wait for minutes which was killing my tempo.

Information:
Windows XP Home with SP2
Intel Cel 2 Ghz
512RAM - that is max for this system :(
MS Office products are 2002


Thanks.

Categories

Answer Discussion
Tutorials

 

Garso22

Date:: Oct 28, 2008

Time:: 19:06

I recommend using CCleaner and cleaning up old stuff on your computer. Uninstall any uneeded/unwanted programs. Check the registry with CCleaner. Do a defrag and a virus scan. Clear cookies and cache in IE. Delete everything in the StartUp menu in the Start Menu. Set your virtual memory to twice the size of your ram (min and max should be the same). Reboot.

These are some things you can do to clean up and hopefully speed up your computer. Office takes up a lot of memory so there is nothing you can really do about that.

Garso22

Date:: Oct 28, 2008

Time:: 19:07

Also, if after all of this you are still getting hung up and your virus scan returned no results...you can reinstall office.

admin

Date:: Mar 24, 2009

Time:: 09:48

The question looks to be abandoned by the user who asked it. If no action is taken within 2 days, a Quomon Moderator will consider closing the question and distributing the points.

The Quomon Team

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