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Question

Status: Closed Points: 25 Time: 02:49 - Nov 21, 2007  

tonymarron

Small office network using MS Exchange 1 sender's email content can't be seen by just 1 user - why?

Using a server with SBS 2003, MS Exchange and MS Outlook and there are 5 users on the network.
All others are OK but when 1 user sends an email to another user (it's always the same users) he can't see the content of the email.

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oracleofDelphi

Date:: Nov 27, 2007

Time:: 12:45

ok, I'll take a crack at this..
while I know of nothing that will block 1 exchange user from another, when I see such things happen I immediately think that there's a problem with internet explorer if the email comes in and nothing is viewable,
if the email doesn't even come through, I think spam filter.
since you say that the content can't be viewed, I'm leaning toward internet explorer and some combination of security vs stationary or signature problem.
is the content viewable when emails are sent as text?

tonymarron

Date:: Dec 12, 2007

Time:: 06:14

We use a CRM package - Sage ACT - and the problem only seems related to emails sent from this product via Outlook. Since this Sage product will be upgraded soon we will live with the problem until then. Thanks for your response.

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This question has been closed, and points have been rewarded to the following experts:


oracleofDelphi: 25

You're welcome however to comment or give additional information or if you wish, you have the ability to write a Tutorial in the Tutorial Area.

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