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Status: Closed Points: 100 Time: 14:19 - Feb 10, 2007
mary2
I am trying to use my iPod shuffle with my computer to put music into it and its simply not working. I plug it into the USB port and then I get a message on my computer on the lower righthand side that says: ------- This USB device can perform faster if you connect it to a Hi Speed USB 2.0 port. For a list of available ports click here. ------- When the windows hardware installer pops up I click continue and then it tells me that it cant find the necessary software and at that point I look at my computer dumbfounded. Anyone have a clue?
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jgivoni
Date:: Feb 11, 2007
Time:: 13:32
Knowing nothing about iPods it seems to me that a special hardware driver is needed to establish the connection. If the iPod came with a CD/DVD I recommend that you insert it at some point. Alternatively you may find a driver by searching the internet. The message concerning "Hi speed USB port" is probably not part of the problem. It's a quite common message (in my experience) that simply says that the device is connected to a USB 1.1 port and therefore will transfer files slower that if it was connected to a USB 2.0 port. The connection should still work. (An interesting but slightly unrelated question is why computers often claims that a certain USB 2.0 port is only performing under the USB 1.1 standard. That is at least the case with my computer and I haven't been able to figure out why.)
Time:: 16:57
From what I've seen on the web, iTunes 7 has the driver downloaded when you download iTunes so that should take care of it. Problem is, I already have iTunes 7 and it doesnt help.
Date:: Feb 12, 2007
Time:: 08:36
Maybe you could ask the "New hardware wizard" to look in a specified location and then point it to the iTunes program folder?
Time:: 09:03
Yeah, I'll try that out.
admin
Date:: Jun 16, 2007
Time:: 15:57
john2, please close this question and distribute the points. If you didn't get a solution to your problem or you found it yourself, please leave a comment here to let the experts know. Thanks, Quomon Admin
Date:: Jun 23, 2007
Time:: 07:30
This never got resolved but I think it was just my computer. I probably would have needed to reinstall my Operating System in order to get the drives to work properly.
greatrahul
Date:: Jul 01, 2008
Time:: 04:35
Simple solution worked for me. Check out the solution http://treasurethoughts.blogspot.com/200...
mido200620002000
Date:: Dec 28, 2009
Time:: 11:40
i wanted to say that its not your computer its the usb driver for the ipod on the cd with it if u dont have it so u must try tofind it and may be the ipod is not original search for the serial
mrgoody
Date:: Jan 05, 2010
Time:: 01:24
you need to look up on the web how to reset your ipod depending on which one you have
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