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Question

Status: Closed Points: 125 Time: 15:20 - Dec 15, 2007  

ussgurkedd783

error : [IN-USE] account busy (locked by another POP3 process) What now?

I am using a MAC. I just hooked up ComCast, set up a user account & email and then a couple secondary email accounts, one works, one doesn't, both are set up the same. I'm using Entourage 2004 for email. I've tried so many things and nothing seems to work.

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oracleofDelphi

Date:: Dec 17, 2007

Time:: 13:16

I can try to help you, but I know very little of Entourage and won't be able to help you with those settings. I am very familiar with comcast however.
The best I can tell you is what their pop settings are:
SMTP: smtp.comcast.net
POP3: pop.comcast.net
(you can also try mail.comcast.net for both)
username is just the username and doesn't need to be the full email address.
the outgoing server requires authentication, same credentials as incomming.
Comcast does not use SPA, the smtp/pop3 ports are 25/110 respectively.

my best guess is that the error your seeing is a result of something blocking communication between you and the pop3 server, causing it to time out, and entourage recognizes that timeout as a "Busy" pop3 communication error.
try 2 things to figure this one out.
connect to your email from a different internet source, or use a windows based machine on your internet connection and try it out.

admin

Date:: Mar 04, 2009

Time:: 10:03

The question looks to be abandoned by the user who asked it. If no action is taken within 2 days, a Quomon Moderator will consider closing the question and distributing the points.

The Quomon Team

admin

Date:: Mar 12, 2009

Time:: 14:27

The question has been closed.

The Quomon Team

Liao013

Date:: Jan 07, 2011

Time:: 04:48

Maybe the most important thing you need is a computer cleaner, try the software "tuneup360", it won't let you down .

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oracleofDelphi: 125

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