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Status: Closed Points: 125 Time: 06:43 - Jul 27, 2006
benton156
having trouble installling a new HP printer to my w xp system.. Have tried alot of different things... mostly what I have found on web searches. HP tried to walk me thru... with no help..
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Dngrsone
Date:: Jul 31, 2006
Time:: 01:48
What exactly is the problem you are running into? Typical setup involves using an installation disc which will install the necessary drivers plus a few utility programs, then plugging the printer in (nowadays almost always a USB port) and powering the printer on, then Windows finishes the installation.
Date:: Aug 06, 2006
Time:: 23:29
I have installed and uninstalled with the disc. and i have also gone to the add/remove programs and tried to get it to install there. I have received a new install disc from HP. The system tells me that "the specified port is unknown". I am installing via usb port. I have deleted the usb ports and rebooted and they all come back the same as they were. Why would the system tell me that the specified port is unknown? I have gone to HP site and downloaded the drivers from there also. and tried to install the drivers from a download... The printer seems to load all necessary components but will not communicate from the comp to the printer?????
nrmcburney
Date:: Aug 26, 2006
Time:: 13:06
As pathetic as it is, I finally solved the same problem by installing a new USB card.
Date:: Sep 07, 2006
Time:: 02:51
Do your USB ports work with other items? It's always possible there is a hardware problem.
Time:: 03:35
Yes, my USB port works with my digital camaera as well as an MP3 player for downloads??
martin
Date:: Jan 08, 2007
Time:: 14:11
Have you resolved this ??? as I have now seen the same problem with XP SP2 and a new Epson Stylus printer
Date:: Feb 13, 2007
Time:: 07:34
I no longer use the computer that I was having trouble installing my HP printer.. I had to get a new computer in Jan.. I have since not had any issues with installing a printer on my new system.. Thank you for your assistance... I never did get a solution to my problem..
admin
Date:: Aug 17, 2007
Time:: 11:42
The question has been closed. The Quomon Admin Team
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